Privacy Policy


Craft & Cluster takes your privacy seriously.  When you use our website, you agree to provide certain types of data to us. This document tells you how we use that data to enhance and manage the site an what we use collected information for.  Please read this document carefully. Using our services constitutes an agreement to our Privacy Policy and Terms of Use.

(1)   What Types of Information Do We Collect?

We collect Personal Information and Generic Information. Personal Information is sensitive because it can identify you individually. Generic Information, even when combined, cannot identify you individually.


Some examples of Personal Information include your full name, address, phone number, credit card number, etc. However, we will not necessarily ask you for all of those things. This list is for illustrative purposes only.


Some examples of Generic Information include what type of browser you use, your operating system, your IP address, etc. Most Generic Information is collected automatically. However, we will not necessarily collect all of these kinds of data. This list is for illustrative purposes only.

(2)  What Information Do We Collect?

(a)   Any contact information you supply voluntarily to us in our contact form.

(b)  Your locational data associated with your IP address.

(c)   Computer and mobile device information, including its location, MAC Address, IP address, device name & type, operating system, usage statistics, system or browser language.

(d)  The order you visited sites, including landing, referral and exit pages.

(e)   The date and time you used our services, and how long you used our services.

(f)   If you accessed our site through a third-party site, like a social networking site, you may have authorized us to collect some of your information from that site. Please review the Privacy Policy of any third-party site you use to access our services.

(3)  What Information Don’t We Collect?

We do not knowingly collect or keep personal information of children under the age of 13. If we discover it, we will delete it as soon as possible. Children under 13 who want to use our services must be supervised by parents or guardians. We do this to comply with the Children’s Online Privacy Protection Rule.

(4)  How Do We Collect Information?

(a)   We use the following automatic tools to collect information:

(i)    Cookies and flash cookies, which help us customize user experience, confirm your identity, and provide our services to you more quickly;

(ii)  Pixel tracking, which helps us target advertising; and

(iii) Web Beacons, which tell us whether pages were visited or emails were opened.

(5)  We Don’t Sell Your Personal or Generic Information Directly to Advertisers or Third Parties

We do not receive payment in cash or in-kind from third parties in exchange for your Personal or Generic Information. Your Generic Information may be used to generate targeted ads.

(6)  We Use Your Personal Information to Provide Our Services

We use your information to provide our services to you. Sometimes we must temporarily share your information with third parties. For example: sharing payment information with banks that process payment; sharing your address with a shipping company so we can send you things you’ve ordered.

(7)  We Use Your Generic Information for Various Purposes

Your Generic Information helps us optimize our website and tailor advertisements to you without exposing your identity to third parties. This information is not sold to or traded with third parties.

(8)  We Will Share Your Personal and Generic Information in Specific Circumstances

(a)   There are a few times when we must share your information either to protect our rights or to obey the law. We will share your Personal and Generic Information when we honestly believe that:

(i)    a subpoena or warrant is duly issued, or any other legitimate government agency requests that we produce information and we cannot legally refuse;

(ii)  we need to enforce our own rights and contracts with users and third parties, like this Privacy Policy or the Terms of Use;

(iii) we need to address a security or technical issue within our site;

(iv) we think sharing the information is necessary to prevent harm to others and others’ property, especially in an emergency situation;

(v)  In all cases we will only share as much information as is absolutely necessary to meet the immediate need, and no more.

If we are merged into another company or acquired by another company, the new company will possess the information we have collected. If this causes a significant change in the way your information is used, we will contact you and give you an opportunity to change or delete information.

(9)  We ill Delete Your Personal Information If You Request That Action

While this website is not subject to the California Consumer Privacy Act, we will delete any saved data we collect if you request we do so within 45 days of the request.

(10)  You Can Control Some of Your Information

Some jurisdictions grant you the right to review the personal information we have collected about you. If you want to review your information, contact us.

(11) Do Not Track (“DNT”) Transparency

Due to lack of technical standards across browsers, we handle requests related to DNT signals on a case-by-case basis.


To improve the user experience, we distribute some data to Google Analytics. Google Analytics tracks the traffic data for our site. Examples of this data include information pertaining traffic sources and time spent on various pages. 

(12)  Data Security

Craft & Cluster will make every effort to secure any private information submitted to us by our users. However, no data transmission over the Internet is completely secure, so we cannot guarantee the absolute security of this data. You use our online service at your own risk and are responsible for taking reasonable measures to secure your account.


I have carefully read and understand the above Agreement and Privacy Policy, and by using the Craft & Cluster website I agree to the entirety of its contents.